At JBR Grounds Maintenance, we are committed to safeguarding the privacy of our customers, website visitors, and anyone who interacts with our business. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We may collect the following types of personal information when you interact with us:
- Contact Information: Name, email address, phone number, and postal address.
- Payment Details: For processing payments (secured via third-party payment processors).
- Website Usage Data: Information about how you use our website (e.g., IP address, browser type, and pages viewed).
- Service Details: Information you provide when requesting services, such as specific requirements for your garden or property.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide and manage the services you request.
- To communicate with you regarding your inquiries, bookings, or feedback.
- To process payments securely.
- To improve our website, services, and customer experience.
- To comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: Trusted third-party companies that assist in delivering our services (e.g., payment processors or IT support).
- Legal Obligations: If required to comply with applicable laws or regulations.
4. Data Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. This includes encryption of sensitive data and secure servers.
5. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the information we hold about you.
- Rectification: Correct any inaccurate or incomplete information.
- Erasure: Request deletion of your data where it is no longer necessary.
- Objection: Object to the processing of your data for specific purposes.
To exercise your rights, please contact us using the details below.
6. Cookies
Our website uses cookies to enhance user experience and collect analytical data. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before sharing your data.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us.